LOCAL PICK UP
Last minute trip? Need a bag today? We offer same-day pick up at our Toronto store. Most orders are ready within 60 minutes. Our store is located in the trendy Queen St West shopping district, close to Union Station and major attractions such as the Rogers Centre, CN Tower, Scotiabank Arena, Nathan Phillips Square, and the Eaton Centre.
SHIPPING WITHIN CANADA
We offer free Canada Post Expedited shipping on orders over $149, after discounts and before taxes. Orders under $149 will be charged a $10 shipping fee. All orders will be packed and shipped within 1-2 business days. If you choose a paid, faster shipping option (Canada Post Priority), your order will be shipped same or next business day.
Please ensure that the shipping address you provide is accurate and includes things like the apartment/unit number and buzzer code (if applicable). If you need to correct your shipping address, please contact us ASAP and we will do our best to amend your address. Note that once your order is shipped, we unfortunately can't redirect or change the shipping address.
SMALL PARTS
If you’re ordering small parts, you can select Lettermail as your shipping method at checkout as a more economical option. Please note that this option is not tracked and cannot be refunded or resent if lost in transit.
INTERNATIONAL DESTINATIONS
Timbuk2.ca does not ship internationally; we only ship within Canada. For all orders outside of Canada, please go to timbuk2.com.