LOCAL PICK UP

Last minute trip? Need a bag today? We offer same-day pick up at our Toronto store. Orders are ready within 60 minutes. Our store is located in the trendy Queen St West shopping district, close to Union Station and major attractions such as the Rogers Centre, CN Tower, Scotiabank Arena, Nathan Phillips Square, and the Eaton Centre.

CANADA POST LABOUR STRIKE

Due to the ongoing Canada Post strike, deliveries that are already in transit will experience delays that are beyond our control. As per Canada Post, service guarantees are suspended while the strike is happening. While we are committed to processing and shipping orders promptly, we are not responsible for delays caused by disruptions due to this labour strike. For more information on the strike, click here

We are shipping with UPS for the duration of the strike. Note that UPS does not ship to PO boxes. 

We appreciate your understanding and patience during this time.

HOLIDAY SHIPPING TIMES

To ensure your holiday orders arrive on time, we have taken into consideration processing time and potential delays Canada Post may experience and have adjusted our shipping times according to province/territory and shipping speed.  

Province/Territory Expedited Shipping Priority Shipping
Major city Rural/Remote Major city Rural/Remote
Alberta Dec 13 Dec 3 Dec 17 Dec 11
British Columbia Dec 13 Dec 3 Dec 17 Dec 11
Manitoba Dec 14 Dec 3 Dec 18 Dec 11
New Brunswick Dec 13 Dec 13 Dec 17 Dec 17
Newfoundland and Labrador Dec 12 Dec 3 Dec 17 Dec 11
Northwest Territories Dec 12 Dec 3 Dec 17 Unavailable
Nova Scotia Dec 16 Dec 3 Dec 18 Dec 11
Nunavut Dec 11 Dec 3 Unavailable Unavailable
Ontario Dec 18 Dec 12 Dec 19 Dec 17
Prince Edward Island Dec 13 Dec 13 Dec 18 Dec 18
Quebec Dec 17 Dec 12 Dec 18 Dec 16
Saskatchewan Dec 16 Dec 3 Dec 18 Dec 11
Yukon Dec 6 Dec 3 Dec 13 Dec 5

For more specific information about Canada Post shipping times, click here

Due to the holiday order volume Canada Post receives, these ESTIMATED shipping dates are subject to change without notice. We works hard to ensure that all orders are processed in a timely manner. However we cannot guarantee these shipping methods won’t experience a potential delay. We are not responsible for orders arriving late. Please shop early to avoid late deliveries!

***Please note during this holiday season, order cancellations/edits are NOT possible due to the high order volumes***

Consider purchasing a digital gift card (https://timbuk2.ca/products/egift-egift-card) if you missed the shipping cut off date. You’ll get it right away and ensure that your giftee will get exactly what they want!

SHIPPING WITHIN CANADA

We ship all orders with Canada Post. We offer free expedited shipping on orders over $99, after discount and before taxes. Orders under $99 will have a shipping fee of $10 and oversized items will have a shipping fee of $15. If you require faster shipping, Priority shipping is available at checkout. All orders will be packed and shipped within 1-2 business days.

***Transit times posted are estimates. You will receive a better ETA once your order ships and a tracking number is provided. Please note transit times may be delayed due to unforeseen circumstances. We are not responsible for delayed packages.***

Shipping method

Processing time

Average transit time*

Order total

Shipping cost

Expedited Parcel

1-2 business days

7-14 business days

$99 and over

Free!

Expedited Parcel

1-2 business days

7-14 business days

Under $99

$10

Expedited Parcel

1-2 business days

7-14 business days

Oversized item

$15

Priority Parcel

1-2 business days

2-5 business days

Any total

As shown at checkout

Please ensure that the shipping address you provide is accurate and includes things like the apartment/unit number and buzzer code (if applicable). Should an order be returned back to us due to an incorrect or incomplete address, your order will be automatically refunded less $15 for the cost of shipping and handling. If you need to correct your shipping address, please contact us ASAP and we will do our best to amend your address. Note that once your order is shipped, we unfortunately can't redirect or change the shipping address. 

INTERNATIONAL DESTINATIONS

Timbuk2.ca does not ship internationally; we only ship within Canada. For all orders outside of Canada, please go to timbuk2.com.

OVERSIZED ITEMS

Due to freight costs, each oversized item shipped will have a $15 shipping fee. This includes all rolling luggage. This shipping fee will be applied automatically at checkout.