LOCAL PICK UP
Last minute trip? Need a bag today? We offer same-day pick up at our Toronto store. Most orders are ready within 60 minutes. Our store is located in the trendy Queen St West shopping district, close to Union Station and major attractions such as the Rogers Centre, CN Tower, Scotiabank Arena, Nathan Phillips Square, and the Eaton Centre.
SHIPPING WITHIN CANADA
We ship all ready-made items with Canada Post*. We offer free expedited shipping on orders over $99, after discount and before taxes. Orders under $99 will have a shipping fee of $10 and oversized items will have a shipping fee of $20. If you require faster shipping, Priority shipping is available at checkout. All orders will be packed and shipped within 1-2 business days. We prioritize orders with Priority shipping— orders will be processed same or next day.
Transit times posted are estimates. You will receive a better ETA once your order ships and a tracking number is provided. Please note transit times may be delayed due to unforeseen circumstances. We are not responsible for delayed packages.
|
Shipping method |
Processing time |
Average transit time* |
Order total |
Shipping cost |
|
Expedited Parcel |
1-2 business days |
3-7 business days |
$99 and over |
Free! |
|
Expedited Parcel |
1-2 business days |
3-7 business days |
Under $99 |
$10 |
|
Expedited Parcel |
1-2 business days |
3-7 business days |
Oversized item |
$20 |
|
Priority Parcel |
Same day - 1 business day |
2-5 business days |
Any total |
As shown at checkout |
Please ensure that the shipping address you provide is accurate and includes things like the apartment/unit number and buzzer code (if applicable). If you need to correct your shipping address, please contact us ASAP and we will do our best to amend your address. Note that once your order is shipped, we unfortunately can't redirect or change the shipping address.
All custom bags ship free with UPS Standard shipping. Estimated average transit time is between 5-10 business days. You'll receive a better ETA once your custom order ships and tracking is provided. Please note transit times may be delayed due to unforeseen circumstances. We are not responsible for delayed packages.
*Canada Post update: We are monitoring the situation and potential for a postal strike closely. If there are any changes we will update this page accordingly.
INTERNATIONAL DESTINATIONS
Timbuk2.ca does not ship internationally; we only ship within Canada. For all orders outside of Canada, please go to timbuk2.com.
OVERSIZED ITEMS
Due to freight costs, each oversized item shipped will have a $20 shipping fee. This includes all rolling luggage. This shipping fee will be applied automatically at checkout.