CANADA POST LABOUR STRIKE
Due to the ongoing Canada Post strike, deliveries that are already in transit will experience delays that are beyond our control. As per Canada Post, service guarantees are suspended while the strike is happening. While we are committed to processing and shipping orders promptly, we are not responsible for delays caused by disruptions due to this labour strike. For more information on the strike, click here.
We are shipping with UPS for the duration of the strike. Due to the significantly higher costs associated to shipping to remote areas, we regret that our free shipping policy excludes Yukon, Northwest Territories, and Nunavut. Orders destined for the territories will have access to preferential rates with UPS at checkout.
Please note that UPS does not ship to PO boxes, only physical addresses.
Due to the increased parcel volumes that UPS and other carriers have had to take on due to this strike, there may be delays to your packages. To ensure that you receive your orders ASAP, we recommend our local pick-up option or shopping in store if possible!
We appreciate your understanding and patience during this time.
LOCAL PICK UP
Last minute trip? Need a bag today? We offer same-day pick up at our Toronto store. Orders are ready within 60 minutes. Our store is located in the trendy Queen St West shopping district, close to Union Station and major attractions such as the Rogers Centre, CN Tower, Scotiabank Arena, Nathan Phillips Square, and the Eaton Centre.
HOLIDAY SHIPPING TIMES
To ensure your holiday orders arrive on time, we have taken into consideration processing time and potential delays Canada Post may experience and have adjusted our shipping times according to province/territory and shipping speed.
| Province/Territory | Expedited Shipping | Priority Shipping | ||
| Major city | Rural/Remote | Major city | Rural/Remote | |
| Alberta | Dec 13 | Dec 3 | Dec 17 | Dec 11 |
| British Columbia | Dec 13 | Dec 3 | Dec 17 | Dec 11 |
| Manitoba | Dec 14 | Dec 3 | Dec 18 | Dec 11 |
| New Brunswick | Dec 13 | Dec 13 | Dec 17 | Dec 17 |
| Newfoundland and Labrador | Dec 12 | Dec 3 | Dec 17 | Dec 11 |
| Northwest Territories | Dec 12 | Dec 3 | Dec 17 | Unavailable |
| Nova Scotia | Dec 16 | Dec 3 | Dec 18 | Dec 11 |
| Nunavut | Dec 11 | Dec 3 | Unavailable | Unavailable |
| Ontario | Dec 18 | Dec 12 | Dec 19 | Dec 17 |
| Prince Edward Island | Dec 13 | Dec 13 | Dec 18 | Dec 18 |
| Quebec | Dec 17 | Dec 12 | Dec 18 | Dec 16 |
| Saskatchewan | Dec 16 | Dec 3 | Dec 18 | Dec 11 |
| Yukon | Dec 6 | Dec 3 | Dec 13 | Dec 5 |
For more specific information about Canada Post shipping times, click here.
Due to the holiday order volume Canada Post receives, these ESTIMATED shipping dates are subject to change without notice. We works hard to ensure that all orders are processed in a timely manner, however we cannot guarantee these shipping methods won’t experience a potential delay. We are not responsible for orders arriving late.
***Please note during this holiday season, order cancellations/edits are NOT possible due to the high order volumes***
Consider purchasing a digital gift card if you missed the shipping cut off date. You’ll get it right away and ensure that your giftee will get exactly what they want!
SHIPPING WITHIN CANADA
We ship all orders with Canada Post. We offer free expedited shipping on orders over $99, after discount and before taxes. Orders under $99 will have a shipping fee of $10 and oversized items will have a shipping fee of $20. If you require faster shipping, Priority shipping is available at checkout. All orders will be packed and shipped within 1-2 business days.
***Transit times posted are estimates. You will receive a better ETA once your order ships and a tracking number is provided. Please note transit times may be delayed due to unforeseen circumstances. We are not responsible for delayed packages.***
|
Shipping method |
Processing time |
Average transit time* |
Order total |
Shipping cost |
|
Expedited Parcel |
1-2 business days |
7-14 business days |
$99 and over |
Free! |
|
Expedited Parcel |
1-2 business days |
7-14 business days |
Under $99 |
$10 |
|
Expedited Parcel |
1-2 business days |
7-14 business days |
Oversized item |
$20 |
|
Priority Parcel |
1-2 business days |
2-5 business days |
Any total |
As shown at checkout |
Please ensure that the shipping address you provide is accurate and includes things like the apartment/unit number and buzzer code (if applicable). Should an order be returned back to us due to an incorrect or incomplete address, your order will be automatically refunded less $15 for the cost of shipping and handling. If you need to correct your shipping address, please contact us ASAP and we will do our best to amend your address. Note that once your order is shipped, we unfortunately can't redirect or change the shipping address.
INTERNATIONAL DESTINATIONS
Timbuk2.ca does not ship internationally; we only ship within Canada. For all orders outside of Canada, please go to timbuk2.com.
OVERSIZED ITEMS
Due to freight costs, each oversized item shipped will have a $20 shipping fee. This includes all rolling luggage. This shipping fee will be applied automatically at checkout.